Support
Answers to common questions, and how to reach us.
Contact
Email mike@electronicarmory.com. Include your iPhone or iPad model and iOS version if something isn’t working. We usually reply within two business days.
Common questions
How is my schedule built?
From your answers during setup: the kind of home, whether you own or rent, how it’s heated, and a few features. Tasks that don’t apply are left out. When something only matters for some homes, the app asks one question in that category instead of asking everything up front.
My weekly digest isn’t arriving.
Check that notifications are allowed for Eave & Sill in Settings → Notifications, and that Background App Refresh is on in Settings → General → Background App Refresh. The digest day and time are in the app under the bell icon on This week. Sample homes don’t send a digest.
Can I mark a task done from the notification?
Yes. Each digest features one task, with Mark done and a snooze that fits that task. You’ll need to unlock your phone to mark it done.
How do I change an answer about my home?
Tap your home’s name at the top of This week, then the info button next to it, to open Home details. Changes update your schedule right away.
Why is a task due when it is?
Seasonal jobs are timed to your area. Freeze-sensitive ones, like shutting off outdoor faucets, are scheduled about ten days before your area’s typical first freeze. Other tasks repeat from the last time you did them.
What does snoozing do?
It moves the task later by the length you pick. Snooze lengths fit the task: monthly jobs can wait a week or two, seasonal ones longer, and freeze protection only a few days.
How do I add a photo or receipt?
Open the task and add photos any time, or add them from the History tab to anything you’ve finished. Photos stay on your device, and their location data is removed when they’re saved.
Can I track more than one home?
Yes. Tap your home’s name at the top of This week and choose Add a property. Choose All properties to see what’s due everywhere this week.
How do I leave the sample homes?
Tap the Sample homes bar above the tabs and choose Set up my home. The sample data is removed.
How do I delete my data?
Open Home details and choose Delete this property, or Start over to remove everything. Deleting the app also removes all of its data. Nothing is stored anywhere else.